Terms of Delivery & Payment

Payment

We offer several different ways to pay when you purchase in our webshop. We accept major payment cards, e.g. VISA, MasterCard, Maestro, and Paypal.

Our payment system is fully secured by SSL (Secure Sockets Layer), and provides full personal data encryption.

Encryption ensures that nobody can see or use your credit card identification numbers, bank account number, etc. Furthermore, Align Footwear is fully secured and approved by NETS (please see www.nets.com for further information).

You can therefore feel safe when you order from our webshop. Align Footwear never has access your personal data and bank information because the amount is withdrawn from your bank account via a transaction number. The amount due will be registrered on your account as soon as we have shipped your order.

Delivery

When it comes to relieving pain, there’s no time to wait. Align Footwear strives to process orders as quickly as possible. Once you have placed your order, we will ship it on the next business day. You will be advised on any delays in the shipping process via our website.

We normally ship within 3-5 business days. Each pack has a unique tracking number and is shipped via DHL from Ikast, Denmark.

We offer customers a 60-day Refund Policy. If you wish to return Align Footwear insoles, you must forward them to Align Footwear, Siriusvej 1, 7430 Ikast, Denmark, within 60 days of receipt. The Align Footwear insoles have to be returned in the original packaging. Please include a copy of your order confirmation and state your bank account and registration number. As customer, you must cover the cost of returning Align Footwear insoles to Align Footwear in Denmark.

In the event of a complaint or if you wish to return goods, please use this address:

Align Footwear
Siriusvej 1
7430 Ikast
Denmark

 

If  you have any questions and cannot find an answer on our FAQ page, please do not hesitate to contact us by e-mail: contact@alignfootwear.uk or call us on +45 22 633 933 between 9.00-11.00 a.m.(London time) on business days.

Align Footwear is not liable for product availability, price changes or printing errors.

Prices stated on Align Footwear are GBP (British pounds) including VAT.

Get your money back for 60 days

60-day Refund Policy

Complete satisfaction or your money back

Please call the Align Team in case you have any questions

Any questions?

Please call us on +45 22 633 933
or email to: contact@alignfootwear.uk

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